Better Access Manager:
Privacy Policy

Effective Date: 12 of June 2024

PLEASE READ THE FOLLOWING CAREFULLY. THIS STATEMENT PROVIDES GENERAL INFORMATION ABOUT THE PRIVACY STATEMENT OF THIS WEBSITE AND APP (MOBILE OR OTHERWISE).IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE BE SURE TO READ THIS PRIVACY STATEMENT WITH YOUR PARENTS OR GUARDIAN AND ASK THEM QUESTIONS ABOUT WHAT YOU DO NOT UNDERSTAND.

YOUR USE OF THIS SERVICE CONSTITUTES ACCEPTANCE BY YOU OF THIS PRIVACY STATEMENT.

WORKTABLES LLC (hereinafter referred to as BETTER SUBSCRIBER), operator of the BETTER SUBSCRIBER App and, www.worktables.io  (collectively, the site, website, app or BETTER SUBSCRIBER App) is dedicated to protect our users’ (“users” or “you”) privacy rights. The purpose of this page is to inform you about our policies with the collection, use, and disclosure of Personally Identifiable Information(“PII”) if anyone decided to use the applications or software offered by us (collectively, the “Service”).

We take your privacy and data security seriously. This privacy policy (“Privacy Policy”) is meant to help you understand what information BETTER SUBSCRIBER collect, how we use such information, and the recipients with whom we share such information.

Thus, BETTER SUBSCRIBER has created this privacy statement (“Statement”) in order to demonstrate its firm commitment to the privacy of the details that you provide to us when using the BETTER SUBSCRIBER Application, as the data controller for the purposes of – New Jersey Data Privacy Act, the California Consumer Protection Act (CCPA), the California Online Privacy Protection Act (CALOPPA), and the GDPR (GENERAL DATA PROTECTION REGULATIONS EU 2016/679).

This Privacy Policy applies to your access and use of the website, and applications named BETTER SUBSCRIBER APP made available through the monday.com Marketplace along with any revisions, updates and/or modifications thereto (collectively, “App”) and any data, products, services and associated materials or media supplied with the App (together with the App, the “Services”).

In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

We take your privacy seriously and take measures to provide all visitors and users of the website with a safe and secure environment.

The Personal Information on the site, is collected, controlled and processed by the data controller, collected on behalf of;

WORKTABLES LLC.

11 kent place, STE 2 Pompton Plains NJ 07444

| United States

Telephone:

EMAIL: tech@worktables.io

This Privacy Policy contains the following sections:

1.  What Information We Collect

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you register for an account, or participate in any interactive features of the Services we render to you.

The types of information we may collect from you include:

(a) We are required to process the personal information that you provide when utilizing the BETTER SUBSCRIBER APPLICATION. The processing of this information is essential to ensure the complete functionality of the application and to perform the services you have requested. This includes data necessary for the application’s core operations and the facilitation of user interactions within the application.

 

Furthermore, we store user data in the application database to enhance the user experience and provide personalized services. The specific data we collect and store includes, but is not limited to, your monday.com user ID, name, email address, country code, phone number, and account ID. This data is critical for several operational purposes, such as handling subscriptions, managing individual access to features, and personalizing your experience within the application based on your preferences and usage patterns. Additionally, we encrypt all Personal Identifiable Information (PII) to guarantee our users’ privacy. By securely storing this information, we can ensure that each user receives a tailored experience that maximizes the application’s utility and effectiveness while safeguarding their privacy.

 

(b) Purchasing Data: This encompasses any information you provide when completing a transaction via the site. Such data is collected to facilitate the transaction process, ensuring that payments are processed smoothly and efficiently. This includes details such as payment information, billing addresses, and transaction history. However, we use Stripe for handling payments and saving payment information. We don’t store any billing data in our databases, which is crucial for ensuring the safety and security of your financial information. By securely managing this information through Stripe, we can streamline future transactions, offer tailored purchasing recommendations, and maintain accurate records for auditing and customer service purposes. This also enables us to detect and prevent fraudulent activities, thereby protecting both our users and our platform.

(c) Reviews, Comments, and/or Surveys: This includes any feedback, comments, or survey responses you provide on our media blog or other platforms. Collecting and storing this information is vital for understanding user sentiments, gathering insights on user satisfaction, and identifying areas for improvement. Analyzing this data can enhance our services, develop new features, and better meet user needs. Your contributions in the form of reviews and comments help us create a more engaging and user-centric platform.

 

(d) Additional Information: Any other information you choose to provide, such as when you fill out our contact form or request technical or customer support, is also collected and stored. This may include details about your inquiries, the nature of your support requests, and any other relevant information you provide. This data helps us address your concerns more effectively and improve our support services. By retaining this information, we can track the resolution of issues, follow up on support cases, and ensure a high standard of customer service.

 

By using the BETTER SUBSCRIBER APPLICATION, you acknowledge and consent to collecting, storing, and processing your personal information as detailed above. We are dedicated to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws and regulations. Our commitment includes implementing robust security measures to safeguard your information against unauthorized access, use, or disclosure. We continually review and enhance our data protection practices to ensure the highest level of security and privacy for our users.

 

Information We Collect Automatically

When you access or use the Services, the types of information we may automatically collect about you include:

(a)    Log Information: When you visit the Services, our servers automatically record certain log file information, such as your Internet Protocol (“IP”) address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Services. To achieve this goal, we utilize sentry.io, a well-respected third-party service provider that specializes in real-time error tracking and monitoring.

Information We Collect from Other Sources

We may also obtain information about you from other sources and combine that with information we collect directly. For example, we may collect information about you when you post content to our forms or feeds on third party social media sites, or if you use credentials (e.g., username and password) from a third-party site to create or log into your account.

2. Use of Information

We may use information about you for various purposes, including to

(a)    Provide, maintain and improve the Services;

(b)    Manage your account and send you related information, including confirmations, updates, technical notices, security alerts and support and administrative messages;

(c)    Respond to your comments, questions and requests and provide customer service;

(d)    Communicate with you about the Services, offers, surveys, events and other news and information we think may be of interest to you;

(e)    Monitor and analyze trends, usage and activities in connection with the Services;

(f)     Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our and others’ rights and property;

(g)    Personalize and improve the Services and provide advertisements, content and features that match your profile or interests;

(h)    Link or combine with information we get from others to help understand your needs and provide you with a better experience; and

(i)      Carry out any other purpose for which the information was collected.

3. Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

(a)    In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, rule, regulation or legal process;

(b)    If we believe your actions are inconsistent with our Terms of Use or other policies, or to protect our and other parties’ rights, property or safety;

(c)    In connection with, or during negotiations of, any merger, acquisition, sale of assets or any business, other change of control transaction or financing;

(d)    Between and among us and any current or future parent, subsidiary and/or affiliated company;

(e)    With your consent or at your direction.

We also may share aggregated or de-identified information, which cannot reasonably be used to identify you.

4. Social Sharing Features

The Services may offer social sharing features and other integrated tools, such as the Facebook and Twitter buttons (e.g., “Like” or “Tweet”), which let you share actions you take on the Services with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

5. Security

The security of your information is important to us. We implement and maintain reasonable security measures intended to protect against unauthorized use, disclosure, alteration or destruction of the information we collect and maintain. However, please be aware that, despite our efforts, no data security measures, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. AS SUCH, YOU ACKNOWLEDGE AND ACCEPT THAT WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION TRANSMITTED TO, THROUGH, OR ON THE SERVICES OR VIA THE INTERNET AND THAT, ANY SUCH TRANSMISSION IS AT YOUR OWN RISK. WHERE WE HAVE GIVEN YOU (OR WHERE YOU HAVE CHOSEN) A PASSWORD THAT ENABLES YOU TO ACCESS YOUR ACCOUNT, YOU ARE RESPONSIBLE FOR KEEPING THIS PASSWORD CONFIDENTIAL. PLEASE DO NOT SHARE A PASSWORD WITH ANYONE.

6. Error Reporting and Monitoring

We are steadfast in our commitment to ensuring our web application’s smooth and efficient operation, striving to provide our users with a seamless and uninterrupted experience. In pursuit of this objective, we employ the services of sentry.io, a reputable third-party service provider specializing in real-time error tracking and monitoring.

Sentry.io is integral to our ability to comprehend and address issues that may arise within our application. When an error occurs, sentry.io captures a short recording of the events leading up to the issue. This recording is invaluable for our troubleshooting and problem-resolution processes, allowing us to diagnose and rectify issues with greater precision and speed. The information collected through this service may include technical details such as the type of browser and operating system you are using, the URL of the page where the error occurred, and other relevant technical data. It is important to note that this information is limited to technical specifics and does not include any personally identifiable information.

 

We want to emphasize that sentry.io does not have access to sensitive personal data entered by users within our application. The scope of data collected by sentry.io is strictly confined to technical details necessary for error analysis and resolution. The primary purpose of collecting this information is to enhance the functionality of our application and to ensure that any issues are promptly and effectively resolved.

 

The data gathered by sentry.io is utilized exclusively to diagnose and fix errors, thereby improving the overall user experience. This approach allows us to maintain the highest application performance and reliability standards while safeguarding user privacy. We are committed to transparency in our use of third-party services and take every measure to ensure that user data is handled in compliance with all applicable data protection laws and regulations.

 

7. Children’s Privacy

The Services are not intended for children under the age of 18. Children under the age of 18 must not use the Services for any purpose without first obtaining legally valid parental/guardian consent to this Privacy Policy (both for themselves and on your behalf). WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM ANY CHILDREN UNDER THE AGE OF 18 WITHOUT SUCH CONSENT. PLEASE CONTACT US IF YOU BELIEVE WE HAVE ANY PERSONAL INFORMATION FROM ANY CHILDREN UNDER THE AGE OF 18 WITHOUT SUCH PARENTAL/GUARDIAN CONSENT. WE WILL TAKE REASONABLE STEPS TO DELETE IT AS SOON AS POSSIBLE.

8. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. You will know if the Privacy Policy has changed since the last time, you reviewed it by checking the “EFFECTIVE DATE” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services after changes have been posted, you are confirming that you have read, understood and consented to the latest version of this Privacy Policy.

9.  Your Choices

(a)    Account Information

You may update, correct, or modify information about you at any time by logging into your online account or by emailing us at support@worktables.io. If you wish to deactivate your account, please complete the data deletion request form available on our website. After submitting the form, you may also contact us via email at support@worktables.io to confirm your request. Please note that, even after deactivation, we may continue to store information about you as required by law or for legitimate business purposes. This retained information will be handled in compliance with applicable data protection regulations and used solely for the purposes permitted by law.

(b)    Promotional Communications

You may opt out of receiving promotional communications from us through various mediums. To opt-out, follow the instructions provided in those communications or contact us via email at support@worktables.io. Specifically, you can opt out of:

• Promotional email messages
• monday.com notifications

Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional communications. These include messages about your account, updates on our ongoing business relations, or other essential service-related information.

(c)     Push Notifications

With your consent, we may send promotional and non-promotional communications to your mobile device and other platforms. These communications may include:

• Promotional email messages
• monday.com notifications
• Internal banners inside the app

You can deactivate these messages at any time by following the steps below:

• For promotional email messages, follow the unsubscribe instructions included in the email or contact us at support@worktables.io.
• For monday.com notifications, adjust your notification settings within your monday.com account.

Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional communications related to your account, such as important updates and information regarding our ongoing business relations.

 

10.  WHAT ARE YOUR RIGHTS TO YOUR DATA?

All Your Personal Information we collect will always belong to you. However, we are a collector and a processor of Your Personal Information. That implies our obligations to respect your rights to Personal Information and facilitate the exercise of your rights thereto. To use any of your rights at any time, please contact us, and we will facilitate the exercise of your rights free of charge. We will inform you of the actions taken by us under your request as soon as practically possible, but in any case, not later than 30 (thirty) calendar days.

In accordance with effective regulations, you have a significant number of rights related to your Personal Information, such as e.g.:

1. Right to Consent: Individuals have the right to provide or withhold their consent for the collection, use, or disclosure of their personal information by organizations. Organizations must obtain clear and informed consent before collecting or using personal information, and individuals can withdraw their consent at any time.
2. Access to Personal Information: Individuals have the right to request access to their personal information held by an organization. Organizations must provide individuals with access to their personal information within a reasonable timeframe and at a reasonable cost.
3. Correction of Personal Information: If an individual believes that their personal information held by an organization is inaccurate or incomplete, they have the right to request that the information be corrected. Organizations must make the necessary corrections and, if applicable, inform third parties of the corrections.
4. Notification of Data Breaches: Organizations are required to notify individuals if there is a data breach that poses a real risk of significant harm to them. The notification must include information about the breach and steps that individuals can take to mitigate potential harm.
5. Limiting Collection, Use, and Disclosure: Organizations are required to limit the collection, use, and disclosure of personal information to purposes that are reasonable and necessary. Personal information should only be used for the purposes for which it was collected, unless the individual provides consent or as required by law.
6. Safeguarding Personal Information: Organizations are obligated to take reasonable measures to safeguard the personal information they collect, including the implementation of security safeguards to protect against unauthorized access, disclosure, copying, use, or modification.
7. Retention and Disposal: Personal information should be retained only for as long as necessary to fulfill the purposes for which it was collected. Once it is no longer required, it should be securely disposed of.
8. Accountability and Transparency: Organizations are responsible for ensuring compliance with effective regulations. They must designate individuals who are accountable for privacy matters and make their privacy policies and practices readily available to the public.

11.  CONTACTING US

If you have any questions about this Privacy Policy, wish to exercise any of your rights to your Personal Information or file a complaint, please contact us at:

Email: support@worktables.io